When we introduced our HD Cast Monoblock Wheel Program, we embarked on a journey to redefine off-road performance for everyday use through our unique design language and rigorous testing in extreme outdoor conditions. With the Traverse HD, we're bringing our progressive technology to this iconic design including our revolutionary RockRing, making it the perfect wheel for the hardcore trail seeker.
With the balance of form and function at our core, we set out to design a unique wheel that would enhance the off-road experience and withstand extreme outdoor conditions. The Traverse HD is built for going further, doing more, and challenging yourself.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). However, if the return is due to your decision or error, you are responsible for all shipping costs including the initial shipping. Custom-built orders cannot be returned, canceled, or changed.
You should expect to receive your refund within three weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (2 to 7 business days).
If you need to return an item, simply message us and include your order number and the reason for your return.